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  • Q: Customer Support

    The most important basis for the long-term success of our company is the true and long-lasting partnership with our customers. We strive to earn the ongoing trust of our customers with expert support, high quality performance and service and on-time deliveries.

    Our technical support center is staffed with trained technicians for your technical support needs. In addition, we have factory trained technicians strategically located throughout the world to support your needs. All technicians are trained on the latest technology developments on LONGLY products and stock common parts and materials to meet your immediate repair needs.

    From the first contact with our service department, you will be provided with prompt, courteous, and knowledgeable assistance.